Warranty

General Warranty

Leap Sports Fitness warrants to the original user that the product manufactured or distributed by Leap Sports Fitness will be free from defects in materials or workmanship under normal use for a period as specified below from the date of purchase unless otherwise noted on the product. 

 

Pilates

  • all models of Reformers
    • Limited lifetime warranty on vertical bars and overhead frame, components of the frame and related welding
    • Ninety day limited warranty on fabric and upholstery
    • One year limited warranty on wear and tear items, including: ropes, rollers, straps, spring clips, plastic pulley bar receptacle sleeves, comfort footbar covering, plastic Reformer feet, spring O-rings, Molded Spring Holder and spring covers
    • Two year limited warranty on all other reformer components
  • all models of Cadillacs & Pilates Cadillac Reformers
    • Limited lifetime warranty on vertical bars and overhead frame, components of the frame and related welding
    • Ninety day limited warranty on fabric and upholstery
    • One year limited warranty on straps and spring clips
    • Two year limited warranty on all other components
  • all models of Ladder Barrels
    • Limited lifetime warranty on wooden frame 
    • Ninety day limited warranty on fabric and upholstery
    • Two year limited warranty on all other components
  • all models of Stability Chairs
    • Limited lifetime warranty on wooden/metal frame and related welding
    • Ninety day limited warranty on fabric and upholstery
    • One year limited warranty on wear and tear items, including:  spring, spring o-rings, spring clips
    • Two year limited warranty on all other components
  • all models of Spine Correctors
    • Limited lifetime warranty on wooden frame
    • Ninety day limited warranty on fabric and upholstery. 
    • Two year limited warranty on all other components

Fitness Equipment

  • General (Smith Machine, Squat Rack, Treadmill, Air Rower, Water Rowing Machine, Leg Press, Folding Wall Mount Rack, Power Rack, Power Tower, Boxing Rack, Benches, Roman Chair, Tyre Flip, Weightlifting Platform, Stair Climber, Air Bike)
    • Ninety day limited warranty on fabric and upholstery
    • One year limited warranty on consumable components, including: pulley wheels & cables, glide rods, rubber parts, spring & spring clips, punching bag
    • Two year limited warranty on structural welds & frame
  • Dumbbell & Barbell & Plates: Two year warranty
  • Others (Dumbbell Storage Rack, Kettlebells, Barbell Clamp Collar, Weight Rack, Trampoline, Balance Trainer, Ski Trainer, Stability Ball, Yoga Mat, Yoga Ring, Band, Massage Gun, Medicine Ball, Gym Tile, Rack Accessories): One year warranty

Snowboard Relevance 

  • Snowboard: One year warranty
  • Boots: One year warranty
  • Bindings: One year warranty
  • Goggles: One year warranty

Kayak

  • Hull and Deck: One year warranty
  • Parts and Accessories: One year warranty
  • Seaflo Boat Cart: One year warranty
  • Travellers Soft Racks: One year warranty

 

Leap Sports Fitness will warrant these product from defects in material, functionality and workmanship for the stated above from the date of purchase of the product. The warranty applies only to the original purchaser of the product for so long as the original purchaser owns the product, and is non-transferable. 

Warranty may be voided for any product which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Any specific issues regarding our products with which a customer is not satisfied will be reviewed on a case-by-case basis.

If a problem occurs, you must contact Leap Sports Fitness in a timely manner by email at usa@leapsportsfitness.com. Please include photos, your product details, order number or invoice for faster resolution.